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Operations and Dispatch Scheduling Software - Features |
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PCOM Operations has a multitude of Features and functionality
Our software offers comprehensive service scheduling and management features for contractors providing services that require crew scheduling. Operations is simple to use and extremely powerful. The program includes an appointment book, sales tracking, customer database, invoicing, promotional certificates, sales recording, labor summaries and loads of other reports, Here are a few sample screen shots. If you like what you see why not download our demo and take it for a test drive.
We are constantly talking to potential customers about what they would like to see added or changed in our software. If you see something you would like to change, add or improve just call or drop us a note. We would be glad to discuss incorporation your suggestions. |
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1) Schedule Book - Maximize crew efficiency and profit. This menu is accessed from the main menu and is one of the most frequently used screen.
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2) Point of Sale - This menu provides the point of sale function for PCOM Operations. You record sales, payments and create invoices. .
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3) Customer screen - Customer history and orders in one convenient location. It's easy to add and edit customer information. This is particularly useful when you have repeat customers or long term service contracts.
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4) Invoice screen - This menu provides easy access to all invoices stored in the database. No more rummaging through drawers searching for documents ! |
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5) The ROA screen - Apply payments to accounts, check on customer accounts, see outstanding balances and charges. Easy to use and saves time.
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6) Gift Certificates - PCOM Operations offers a gift certificate feature which allows your marketing programs to utilize and track gift certificates.
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7) Time & Sales screen - This screen provides feedback on how your business is doing by showing labor production and payroll information.
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8) Printing Functions screen - This screen allows you to print a multitude of reports and forms including daily summaries, invoices, sales projections and more.
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9) Message screens - Ever worry about confidential notes being left on your desk ? This feature provides an easy way for secretaries and other employees to leave messages for owners and key workers which are secure and can be viewed or printed later.
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10) Payroll Factors - This screen allows you to fine tune your compensation system by setting up commission and bonus programs for your employees.
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11) Personnel screen - This menu allows you to easily add, delete and modify personnel information.
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12) Quality Control Screen- A sale doesn't necessarily mean you have a repeat customer. This screen provides the ability to do follow up calls and record feedback to improve the quality service. A script is provided for the operator to help the call. This feedback can also be used as part on the compensation system to maximize customer satisfaction and monitor how well crews are doing.
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13) Statistics Menu - The stats page allows you to quickly take the pulse of your business by providing reports that are critical to your business. Reports include Sales, Crew Productivity Performance, Sales by Zip code and more. Try our demo to see all our features.
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Schedule Book Software • Calendar • Personnel Job Scheduling • Scheduling Software • Dispatch Board
Invoicing • Estimates • Sales Reports • Customer Appointments • Personnel • Payroll • Crew Schedules • Billing • Carpet Cleaning • Heating • Air Conditioning • Cleaning • Roofing • HVAC • Service Scheduling
Copyright 2006, PCOM Inc.
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